Delivery and return policy.

Delivery

 

Delivery is offered in France within 48 hours (1).

Delivery is offered in Overseas under D + 5 to D + 10 (1).

Delivery is offered in Switzerland and Europe within 2 to 5 business days (1).

On request, we can deliver in other countries, contact us by email: [email protected]

(1) The delivery time is only indicative and is not guaranteed. These are the deadlines indicated by La Poste.

 

Exchange

 

You have 14 days to request the exchange of your product. For this, please return your product accompanied by an explanatory note and your name to the following address:

SARL Forever Magnetic

244 Jules Laforgue Alley

69360 Saint Symphoriend’Ozon.

Once we have received your product, we will send you the new product you want.

For more information regarding the exchange of your products, including size, please contact the Forever Magnetic team at: [email protected]

 

Refund

 

You have 14 days to request a refund for your Forever Magnetic product. To do this, please return your product accompanied by an explanatory note and your name to the following address:

SARL Forever Magnetic

244 Jules Laforgue Alley

69360 Saint Symphoriend’Ozon.

Once we have received your product, we will refund within 15 days.

 

Return fees

 

Shipping costs are offered by Forever Magnetic. The cost of return in case of request for refund or exchange of size are against the charge of the customer.

In the event of a defective product, Forever Magnetic sends a return receipt and returns a new product after receipt of the product.